Quality Policy

Quality Assured

Synergy Undercarriage Components is committed to delivering engineering design solutions, supply and condition monitoring of undercarriage components for mining size hydraulic excavators and electric rope shovels to a standard that meets or exceeds the requirements and expectations of our customers and all applicable statutory and regulatory requirements.

Certificate No. AU1693

Objectives

Punctual delivery of defect-free products to quoted specifications​

Continued improvement, engagement and certification of the Quality Management System to ISO 9001:2015

Understanding our customers and providing them with the highest quality of service on every engagement. Working in partnership to understand their goals and identifying opportunities for improvement and innovation through reporting, analysis and planning.

Utilising our experience and existing knowledge to provide best practice to our customers.

To have a highly skilled and motivated workforce by attracting competent people, encouraging training and development and creating an environment for our team to excel.

Our Commitment to quality is measured through:

  • Internal audit program
  • Improvement process
  • Staff performance review and Skills Gap Analysis
  • Compliance with quality documentation (i.e. ITP’s)
  • On time delivery reporting and analysis

It is the responsibility of all employees to:

  • Engage in the use and improvement of the Quality Management System
  • Ensure suitability of their skills and competencies to perform job role
  • Uphold Synergy customer service standard on every engagement
  • Identify and record opportunities for improvement and non-conformance

Our features

We are exclusive distributor  for Yoonsteel. Yoonsteel operates 3 world-class, fully equipped foundries utilising the latest modelling software, state of the art moulding media and induction melting furnaces.

Quality Assured

Synergy Undercarriage Components is committed to delivering engineering design solutions, supply and condition monitoring of undercarriage components for mining size hydraulic excavators and electric rope shovels to a standard that meets or exceeds the requirements and expectations of our customers and all applicable statutory and regulatory requirements. READ MORE

Induction Hardening

With over 1.3 MW of total hardening power supporting multiple purposely designed and built multi- axis hardening machines utilising the latest state of the art induction equipment in both Synergy’s Perth and Malaysian facilities, we guarantee total process control and consistency. READ MORE

Application Specific Alloys

Together with Yoonsteel, we have developed a range of modified high strength alloy steels that are heat treated to provide superior tensile, impact and elongation properties. This enables us to select and provide innovative materials for both hot and cold operating environments.

Application Specific Warranties

With well in excess of 300 Yoonsteel manufactured track sets supplied throughout the world in some of the most extreme and arduous conditions mining can present, we have developed a unique understanding of what our tracks can withstand. Once we have a thorough understanding of your specific conditions and operating parameters we are able to offer what our customers consider to be industry best warranty.

Contact us today

Whether you’re looking for crawler shoes, pins, bushes or induction hardening – we have the expertise and product at the right price